Privacy Policy

This Privacy Policy describes how PCFyKart, operated by Global IT Market, collects, uses, stores, and protects personal data in accordance with the Digital Personal Data Protection Act, 2023 (India).

1. Information We Collect

• Personal details such as name, email address, phone number, and billing/shipping address
• Order and transaction details
• Technical information such as IP address, browser type, and device information
• Communication records with customer support

2. Purpose of Data Collection

Your data is collected for:

• Processing orders and payments
• Providing customer support
• Shipping and delivery of products
• Legal compliance and fraud prevention
• Improving website functionality and user experience

3. Legal Basis for Processing

We process personal data based on user consent, contractual necessity, legal obligation, and legitimate business interests, as permitted under the DPDP Act, 2023.

4. Data Sharing

We do not sell or rent personal data. Information may be shared with payment gateways, logistics partners, and government authorities when legally required.

5. Data Security

We implement reasonable security practices including encryption, access control, and secure servers to protect personal data.

6. Data Retention

Personal data is retained only as long as required for legal, accounting, or operational purposes.

7. User Rights

• Right to access and correct personal data
• Right to withdraw consent
• Right to grievance redressal

8. Contact Information

Email: support@pcfykart.com